One platform, fifteen ways to configure it

Booking with a deposit, and the end of no-shows you simply absorb

An unannounced absence is one of the most senseless losses a venue can take : a table held, turned down for others, and nobody shows up. IZIII attacks the problem on two fronts.

1. The deposit, whenever you decide

• Every slot, service or treatment can be configured with or without a deposit.
• The deposit is taken at booking time and then deducted from the final bill.
• You can reserve it for sensitive slots : Saturday night, New Year's Eve, large parties, peak-time golf tee times.

2. The reliability history, centrally maintained

Every customer has a centrally maintained history : bookings honoured, late cancellations, unannounced absences. The moment a request arrives, the manager immediately sees whether the customer presents a risk — before even accepting.

• Ask that particular customer for a deposit.
• Offer a less sensitive slot.
• Decline, knowingly.
• And conversely : recognise and look after a loyal customer who has never let you down.

GDPR point of attention : a reliability history shared between venues is a sensitive processing of personal data. The scope of sharing, the retention period and the information given to customers must be defined with your legal adviser when scoping the project. We always raise it.

Anti-waste without a middleman, and recyclables management

Your unsold stock, your customers, your margins

Anti-waste apps have proved that unsold stock sells. They do, however, take a commission and, above all : the customer they bring you stays their customer, not yours.

IZIII offers the same mechanism, on your own premises :

• End-of-day unsold stock published as surprise bags at a reduced price.
• Booked and paid online by the customer, from their phone.
• Collected at the counter or from a smart connected fridge, even after closing.
• No commission taken by a third party.
• The sale stays in your system, your stock and your reports.
• The customer joins your database, with their history and their wallet.

Deposits & recyclables

• Deposit charged at the sale on reusable containers : cups, jars, boxes, crates.
• Return recorded by scanning the container, with a refund or a credit note.
• Tracking of the container fleet in circulation.
• Dedicated reports : return rate, lost containers, deposited amounts.

Protecting children's spending : two combinable caps

As soon as a child pays on their own — resort wristband, canteen badge, sports club card — the question becomes : how do you give them autonomy without risking that they empty their balance in one go?

The two caps are combinable and can be set per profile or individually. When a cap is reached, the till declines the sale and shows an alert to the operator — no silent overdraft, no nasty surprise for parents at the end of the stay.

• Applies to resort wristbands, school badges, club cards and prepaid accounts.
• Adult, child or mixed modes depending on the population served.
• Scheduled daily reset for stays.
• Balance and consumption visible to the parent or user on their phone.

Restaurant & brasserie

The original IZIII use case. The till runs in restaurant mode : each table carries an open order, fed by rounds until the bill. The kitchen and the bar receive only what has just been entered.

• Floor plan with rooms, terrace and bar, table status in real time.
• Send to production by rounds, with no duplicate docket.
• Table transfer and merge during service.
• Differentiated VAT between eat-in and takeaway, per room.
• Bill requested from the table by QR code.
• Booking with or without a deposit and detection of risky bookings thanks to the reliability history.
• Kitchen screens and Belgian fiscal module.
• As many stations on the terrace as summer demands — with no impact on the licence.

Chip shop, ice-cream parlour & fast food

Here everything hinges on throughput. A chip shop on a Friday night, an ice-cream parlour on a scorching Sunday, a fast-food outlet as the offices empty : the queue builds in minutes and the counter becomes the bottleneck.

• Self-order kiosks : the customer builds the order and pays alone, staff focus on production.
• QR code ordering from the phone, on site or while queuing.
• Order number called out, or customer identified by shape and colour when serving.
• Kitchen prep screen showing the origin of every order.
• Dynamic menu board above the counter: menu, dish of the day and promotions fed by the catalogue, switching automatically between services — IZIII Display, an additional service billed outside the licence.
• Compositions, sizes, extras and sauces handled in a few taps.
• Niche formats fully supported : waffles, focaccia, ice cream, seasonal pop-up.
• Automatic cash machine to remove till discrepancies and manual change.
• Adding kiosks at peak time changes nothing on the licence : it is billed per site.

This is exactly the kind of venue that per-station billing penalises : with IZIII, adding two kiosks for the summer is an operational decision, not a commercial negotiation.

Pizzeria & takeaway

A pizzeria combines three flows that collide : the counter, the phone and the delivery platforms. IZIII makes them converge into a single production queue — and a single accounting picture.

• Catalogue built for compositions : bases, sizes, extras.
• Uber Eats orders received in the same flow as counter orders.
• Deliveroo and Takeaway takings identified separately in the reports.
• Prep screen showing the origin of every order.
• Customer identified at the counter by shape and colour.
• Online ordering from the customer's phone, and a kiosk for peaks.

Schools & universities

A school canteen is a till that has to serve eight hundred people in forty minutes, without handling cash, with rates that depend on everyone's status. A university restaurant is the same problem spread over several outlets and several campuses.

• Prepaid accounts : parents or the student top up the wallet; each visit debits it automatically.
• Per-visit and daily limits on children's accounts — parents keep control without policing every purchase.
• Identification by badge or QR code : no bank card and no cash in the queue.
• Differentiated rates by profile : pupil, student, teacher, staff, visitor.
• Advance meal booking : production knows its volumes, waste drops.
• Smart connected fridges : collection at off-peak hours, in the evening or after a class that overruns.
• Allergens and legal notices carried on product records and labels.
• Deposits on reusable containers and recyclables tracking.
• Surprise bags of unsold portions at the end of service, rather than the bin.
• Reports per institution, per period and per population, consolidated across the school network or campus.

The point that changes everything in this sector : because the licence is billed per geographic site, a canteen can open six till lines at the lunchtime peak and keep just one for the rest of the day, without it costing a penny more. That is the exact opposite of the per-station model, which pushes venues to under-equip their busiest hours.

They use it : University of Antwerp. See all references →

Bakery & patisserie

Here the constraint is not the floor plan: it is counter speed at peak times, and the ability to serve outside them.

• Sale taken immediately, with no table to open.
• Product grid rearrangeable straight from the touchscreen.
• Sale by weight through a connected scale, with tare management.
• Product labels generated from the catalogue, allergens included.
• Unsold stock published as surprise bags at a reduced price, with no middleman commission.
• Smart connected fridge : morning orders collected before opening, evening ones after closing.

Sports clubs & golf

A club is rarely a single activity. It is a membership, a diary of limited resources, a bar, often a shop, sometimes a coaching school — and as many small tills that, at the end of the month, never quite add up.

• Memberships and subscriptions : annual fees, monthly packages, session cards, automatic renewal.
• Booking of limited resources : golf tee times, courts, pitches, lanes, driving range, group classes, coaches.
• Deposit at booking on high-demand slots, and a reliability history to anticipate unhonoured tee times.
• Differentiated rates for member, visitor, junior, senior, corporate.
• Prepaid member accounts : members spend at the bar and the pro shop without reaching for a card, and settle periodically.
• Per-visit and daily limits on junior accounts.
• Clubhouse and bar in restaurant mode, with tables and rounds.
• Shop and pro shop with scanner, stock and labels.
• One accounting picture bringing together fees, bookings, bar, shop and classes.

They use it : Golf de Rougemont, Club La Rasante. See all references →

Hairdresser, nail bar & beauty salon

These trades have two tools that almost never talk to each other : an appointment diary on one side, a till on the other. IZIII provides both in the same system — and therefore in the same figures.

• Diary per practitioner : each stylist, nail technician or beautician has their own schedule and treatments.
• Online booking per treatment, with real duration and chained appointments.
• Optional deposit when booking, deducted from the final bill.
• Customer reliability history : missed appointments are identified, so you can ask for a deposit at the right moment rather than from everyone.
• Treatment and retail products taken on the same receipt.
• Packages, subscriptions and session cards, deducted automatically.
• Gift cards, much in demand in these trades.
• Reports per practitioner, per treatment and per period — useful for commissions.
• Customer record with history: colours, formulas, preferences, last visit.

Private beach & leisure park

On a beach the table is a sunbed and the server works with a phone in their pocket. The floor plan becomes a beach plan : every spot is addressable, bookable and billable.

• Booking and rental of sunbeds and chairs, with an optional deposit.
• Interface designed mobile-first.
• Spots organised into zones, like rooms.
• Consumption tied to the spot, bill at the end of the day.
• Payment on a mobile terminal.
• Seasonal stations added freely in high season, with no licence surcharge.

Spa, resort & park

In a resort the guest moves between several outlets and does not want to reach for a card at every purchase. IZIII ties all their spending to a single wallet, shared within the group.

• One table equals one wallet shared between the members of a group.
• Children's wristbands with per-visit and daily limits, combinable.
• Adult, child or mixed modes depending on the population served.
• Immediate alert when the balance or a cap is exceeded.
• Scheduled daily reset.
• Booking of treatments, classes and activities, with an optional deposit.
• Enriched Excel import for creating stays.
• Consumption charged to the room for venues offering accommodation.

They use it : Intens (private thermal baths), La Maison XI (guest rooms and dining, Namur). See all references →

Retail

A shop that also sells remotely has no appetite for keeping two catalogues. In IZIII, stock, prices and promotions are literally the same data on both sides.

• Barcode scanner built into the sales screen.
• Shared stock between the shop, remote sales and click & collect.
• Stocktaking by scanning, by table or by Excel import.
• Price and shelf labels generated from the catalogue.
• Second screen facing the customer during entry.
• Several shops with differentiated ranges and consolidated reports.

Events & festivals

A festival means many bars, many volunteers and very little time to train anyone. IZIII answers with prepayment and with screens deliberately stripped back to the essentials.

• Drink and meal vouchers bought in advance and credited to a wallet.
• Consumption debited in vouchers at the bar, balance visible on the customer's phone.
• Per-visit and daily limits on minors' wristbands.
• Multiple bars sharing the same catalogue.
• Self-order kiosks and QR codes to absorb peaks.
• Cups on deposit, returned by scanning: fleet tracking and return rate.
• Reports per bar and per period, consolidated across the event.
• Adding payment points for the duration of the festival does not change the site licence.

Public bodies, municipalities & companies

Municipal counters, staff restaurants, collective services : steady flows, identified populations and often a deposit or internal-account logic.

• Barcode generated on the order for tracking at the counter.
• Internal accounts and wallets topped up in advance, with per-visit and daily caps.
• Deposits on reusable containers and recyclables tracking, with scanning on return.
• Smart connected fridges for collection outside service hours.
• Surprise bags of unsold portions at the end of service, rather than disposal.
• Order status checking via QR code.
• Reports per service, per period and per population.

They use it : European Committee of the Regions, European Economic and Social Committee, STIB, Schneider Electric. See all references →