What the IZIII till drives

Raven — the peripheral network, and the end of outage anxiety

This is the problem nobody talks about until they have lived through it. A kitchen printer, a scale, a black box, a prep screen : each of these devices has to be reachable on the network. In practice that means opening ports on the internet router, fixing addresses, and praying nothing changes.

Then the operator replaces the router. Or a power cut resets the configuration. Or the ISP pushes an update. And on a Friday night the kitchen stops printing.

IZIII relies on the Raven solution to remove that problem at the root.

Payment terminals

The principle is the same for all four families : the amount goes from the till to the terminal, with no re-keying, and the outcome of the transaction comes back into the order. A typing error on the amount becomes impossible.

Cash machines

A cash machine removes two problems at once : till discrepancies and the time spent counting. The customer inserts notes and coins, the machine gives change, and the till knows exactly what came in.

Printers

Printing is built on a template engine and a macro system : you describe what the document must contain, and the macros inject the table, the items, the totals, the fiscal data, the QR code or the till information.

Till peripherals

Screens & displays

Kiosks & connected fridges

The smart connected fridge

This is the entry point that most radically transforms how a venue operates : a bank of refrigerated lockers driven directly by the till. A paid order — online, at a kiosk or at the counter — is assigned a locker. The customer opens it when they come by, at any hour.

• 24/7 collection, with no staff : sales no longer stop when the counter closes.
• Cold chain respected : refrigerated lockers, suited to fresh produce and prepared dishes.
• Automatic locker assignment : the paid order opens the right compartment, with no handling and no hand-over.
• Zero queue : customers who ordered in advance do not go back through the till.
• One stock : whatever leaves the fridge draws down the same stock as a counter sale.
• One report : collections appear in the dashboard like everything else, with no separate reconciliation.

One use case that sums it up : the hospital network Vivalia deploys IZIII connected fridges for its care staff. Night shifts, weekend teams, handovers at impossible hours : everyone orders and pays in advance, then collects their meal when they can — without the kitchen being open and without tying up a member of staff to hand it over. See the references →

On the billing side : the software feature is part of the site licence, like all the others. Only the lockers themselves appear in the quote, just like a printer or a terminal.

Self-order kiosks

The catalogue becomes a self-service interface : simplified touch navigation, a self-guided ordering journey, receipt printing on a kiosk printer. Useful to absorb peaks without adding staff at the counter — and with no impact on the licence, since a kiosk is just another station at the site.

Platforms & external systems

The till station itself

Because the interface is a web application, the till station is an operational choice, not a vendor constraint.

• All-in-one touchscreen kiosk for a fixed counter.
• PC + touchscreen to reuse an existing estate.
• Tablet for taking orders in the dining room or on the terrace.
• Smartphone with the compact interface, for mobile service — beach, terrace, event.
• Screen resolution configurable per till, to match display density to the actual hardware.