Click-and-collect site
Your online shop : order remotely, pay online, collect at the counter or from a locker. This isn't a site wired to the till — it's the till, seen from the customer's side.
POS
The click-and-collect site, the till, the kiosks, the terrace QR codes and your servers' pockets aren't tools you have to wire together. It's the same system.
IZIII isn't a till that you bolt sales channels onto : the channels are the product. Online ordering site, touchscreen till, kiosks, table QR code, order-taking pockets, mobile app, connected fridges and delivery platforms run through the same interface and write to the same database. Direct consequence : there's no accounting reconciliation to do, because there's nothing to match between two systems.
The question we're asked most often isn't "how does your till work?" — everybody already knows how a till works. It's "how many pieces of software will I have to make talk to each other?" IZIII's answer is : just one.
Your online shop : order remotely, pay online, collect at the counter or from a locker. This isn't a site wired to the till — it's the till, seen from the customer's side.
Rooms, tables, firing to production, multi-tender checkout, split payment. The classic station, at the counter as much as at the bar.
The customer builds and pays for their own order. At peak times, the kiosk absorbs the queue without tying up an extra staff member.
The customer scans at their table : they browse the menu, order, ask for the bill or pay. Useful exactly where service takes longest to come back — the terrace.
A compact till interface in the server's hand : order taken at the table, fired to production, paid on the spot if needed.
Self-service refrigerated lockers and Uber Eats, Deliveroo or Takeaway orders arrive in the same flow as everything else.
This is the direct consequence of the above, and probably the most concrete day-to-day benefit. A counter sale, an online order, a connected-fridge pickup and a delivery-platform payment aren't four different things to match : they're four orders of the same nature in the same database.
IZIII Reports aggregates them into a single dashboard and report set, filterable by period, point of sale, payment method, status or user profile, exportable and automatically emailed. Report sections are orderable and chartable, so you can build a statement that matches the way your accountant reads it — not the other way round.
Taking an order and booking a table are two moments in the same journey. IZIII handles them with the same engine, whether they come from the floor, the web or a kiosk.
At the counter, at the table on a pocket, on the terrace via QR code, on a kiosk or from the customer's phone. Every order-taking channel feeds the same order and the same firing to production : the kitchen doesn't see where it came from, it sees what needs preparing.
Tables, slots and resources, with or without a deposit. The deposit is taken at booking and later deducted from the final bill, and can be required only for sensitive slots. A reliability history makes it possible to spot a risky booking before accepting it.
Contactless payment isn't limited to the terminal at the counter. On every channel, the amount goes from IZIII to the payment method with no re-entry at all, which removes the leading cause of till errors.
| Where | How |
|---|---|
| At the counter and at the table | Integrated CCV, Worldline / WiPay, VivaWallet, MultiSafePay terminals. The amount is sent to the terminal automatically. |
| Accepted methods | Bancontact, Visa, Mastercard, Maestro, V Pay, Payconiq QR, Sodexo Card, Edenred — contactless included. |
| On the terrace | Paying from a phone after scanning the QR code, with no need to wait for the server. |
| Remotely | Online payment for click-and-collect orders, booking deposits and pre-orders. |
| With no bank transaction | Prepaid customer wallet, wristbands, badges, vouchers : the balance is debited on consumption. |
Uber Eats, Deliveroo, Takeaway : these orders arrive natively in IZIII. There is no integration box to rent, no third-party connector to pay for to bring them into your till — and so no extra bill just to be allowed to receive your own orders.
Platform orders don't need re-entering in the evening, nor matching at month end. They enter the same database as the rest, and appear as such in your reports.
Each platform's takings are identified separately and filterable : you isolate what comes from each platform, compare it against your payouts, and check your income with no intermediate spreadsheet.
Tickets go to the printers you already have. No dedicated terminal sitting next to the till for each platform, no extra roll to manage, no counter space sacrificed.
Every order in progress in the same place — dining room, counter and platforms together. The kitchen sees the real load of the moment and can judge prep times and delivery times with full knowledge, instead of discovering a late order on a screen set off to one side.
Cash remains a reality, and this is where IZIII went further than simply driving a machine. Several tills and several kiosks can connect to the same cash machine, Glory or CashDro : a counter with three tills and two kiosks runs on a single unit, with no station blocking another.
And the same unit can be configured across four roles : taking payment, giving change, dispensing cash — opening float, top-ups during service — and safe, with deposits logged and attributed to the user who made them. See the cash-machine detail →
IZIII's interface is a web application. Adding a station therefore requires neither a heavy install nor an extra licence : you open a browser on the relevant screen and the station is live.
Many venues still run an older version of Restomax. Switching till systems worries them for three very concrete reasons : reconfiguring everything, relearning how to work, and buying new hardware. All three fall away.
IZIII was originally built with Restomax and to work alongside it. This isn't a competitor discovering your system on arrival : it's a platform born next to yours. The working logic is therefore very close to what your teams already know — just simpler day to day, for service as much as for management.
The migration tool carries over the existing configuration :
This is the point staff feel the most. The migration recovers Restomax's work screens : your teams don't face an unfamiliar interface on a Monday morning, they find a layout that speaks to them. Training is reduced accordingly, and service doesn't slow down in the first week.
Changing software doesn't mean changing your fleet. The printers are kept, and the till itself can be kept — on one condition, the only one : that it runs Windows 10.
Overall, in a typical case, a full Restomax till is migrated and operational in about two hours. Not a week-long project : a morning. That's what makes switching decidable, and it's often the real subject of the first conversation. Let's talk about your setup →
Two items many vendors bill separately — and which, at IZIII, are simply part of the site's licence.
A manager or supervisor has no access licence to buy to view their turnover, their reports or the state of their service. They open a simple web page, from their office, their living room or their phone, and they're home. No "manager" licence to add, no extra station to declare, no app to install. That's consistent with the rest of the model : we charge for a site, not for access.
Pockets aren't a paid option either. Your servers take orders on a dedicated terminal or on their own phone, and the number of devices used internally changes nothing on the price. Three servers or fifteen, one pocket or ten : it's the same licence, just like for tills.
A till never breaks down at 10 am on a Tuesday. It breaks down on a Saturday night mid-service, or on the 25th of December. IZIII support is therefore open 7 days a week, 365 days a year, from 7 am to 1 am — the real hours a venue operates, from the first coffee to the last customer out the door.
IZIII is built on the world's most widely deployed e-commerce foundation : more than 4.3 million active stores depend on it, 33.4% of the global online-store market, and the underlying web technology runs roughly 41.5% of every site on the planet.
This isn't an architecture detail : it's precisely what lets online selling and counter selling be the same object. A promotion created for distance selling applies on the floor, a product created at the till appears online, and a turnover report covers every channel with no manual reconciliation at all.
We'll show you the system on a configuration close to yours — and, if you're coming from Restomax, the migration of your setup.